Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Queens come from postal codes 11377, 11120, 11375, 11378, 11385, 11367, 11354 and 11103.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 268,062 ratings
Thank you!
Problems in the last 24 hours in Queens, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Queens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 18: Problems at Spectrum
Spectrum is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Queens, New York
The most recent Spectrum outage reports came from the following cities:Brooklyn, New York City, Jersey City, The Bronx, North Bergen, Queens, Lawrence, Fort Lee, West New York, Lynbrook, Secaucus, Great Neck, Port Morris, Union City and Edgewater.
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| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn | Total Blackout | |
| Brooklyn | Total Blackout | |
| New York City | Internet | |
| New York City | Internet | |
| Brooklyn | Internet | |
| Brooklyn | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Queens, New York
Latest outage, problems and issue reports in Queens and nearby locations:
- glitz_blitz_1982 (@ang_in_nyc) reported fromQueens, New York
@Ask_Spectrum WTF my internet works I can watch tv in living room but the box in bedroom says I need to subscribe to all the channels we pay for. With the HUGE bill we pay on time each month this is unacceptable!!
- alissa✨☠️ (@alissaax3) reported fromManhattan, New York
anyone else with @GetSpectrum have constant issues with on demand features?
- Ethan Wilde (@Ethan___Wilde) reported fromManhattan, New York
@Ask_Spectrum do you have an outage in 10003 zip code? Phone number is 973 934 5874
- Michele Mayer (@TVStudioGrrrl) reported fromManhattan, New York
I got a @GetSpectrum text saying cable to be restored by 11p, but that doesn’t tell me wtf happened??!! #nycpowersurge 😳
- Biggie (@biggiekins) reported fromBrooklyn, New York
@Ask_Spectrum @GetSpectrum is there an internet outage in 11205. I’m supposed to start my online classes at 8am but no service ….. thank god for my mobile device @TMobile
- yumiko (@Yumikko11) reported fromQueens, New York
@Ask_Spectrum my area is outage now???
- Jack Zullo (@JackZullo) reported fromBrooklyn, New York
@Ask_Spectrum on demand hasn’t been working in NYC in a week. That is a paid service. When is it working and how much are you crediting accounts?
- Trip Langley (@TripLangley) reported fromManhattan, New York
@KTesque @Ask_Spectrum Same, I also have a Roku. Google told me to check my WiFi connection, but if other people are having issues that likely isn’t going to help(?)
- Meredith Meehan (@Mamalike33) reported fromManhattan, New York
@Ask_Spectrum is there an outage in upper Manhattan?
- IJLover32 🐜#2251 (@IJLover31) reported fromManhattan, New York
@Ask_Spectrum yooo are you gonna fix this internet some of us have to work from home in the morning it’s been out for 2 hours in 10033
- Telly Leung (@tellyleung) reported fromManhattan, New York
@Ask_Spectrum are we experiencing an outage in midtown Manhattan!? NO INTERNET! Help!!
- Ryan Bonnici ⚡️ CMO 🏳️🌈 he/him (@ryanbonnici) reported fromBrooklyn, New York
@Ask_Spectrum is there an outage in Red Hook, Brooklyn (11231)? Haven’t had internet for half of the day 😭
- Serene Farless (@farless2) reported fromManhattan, New York
@Ask_Spectrum my internet service has been out since approx 3pm I live in the lower east side in Manhattan When can I expect the service to come back on please
- Will 🇩🇴 (@papizchulox) reported fromManhattan, New York
@Ask_Spectrum what ******** 2nd day in a row with no damn internet you gotta be ******* kidding
- Rachel Kunstadt (@rkunstadt) reported fromQueens, New York
Anyone in Astoria lose internet? @Ask_Spectrum is saying there’s an outage for at least another hour. I have so much work to do!
- Doc "500 Twitch followers" Diamondfire (@DrDiamondfire) reported fromQueens, New York
Specifically set today aside as a day of rest. My only full one this month and definitely my last one until sometime in September. I sit down, watch 3 minutes of a YouTube video, and @Ask_Spectrum internet promptly goes down and will be down for hours.I'm not happy about this.
- Carney ☠️ Vorous ❁ (@carneyvorous) reported fromManhattan, New York
@jeffbmoore Internet issues. Need to call @GetSpectrum tomorrow.
- Lyle Whatchamacallit 🅧 (@ElsVisualDiary) reported fromManhattan, New York
Wtf is wrong with my wifi?! Not this time in the middle of the night!! @Ask_Spectrum
- 🤨 (@funsized_mike) reported fromManhattan, New York
@GetSpectrum Your customer service rep Cheyanne is the only reason im not otw to your headquarters with a molotov rn
- Emily C. (@emcourtright) reported fromQueens, New York
Why is @GetSpectrum trash when it comes to alerting customers of outages or how to fix them? Just got back from vacation and internet is totally down
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Ethan Lesperance (@ELesperance89) reported
@Ask_Spectrum why? In order to return my equipment I have to wait in a line out the door behind people most likely dealing with your ****** service issues or disputing your outrageousprices?! No drop and go?! Thanks to @UPS for taking 3 seconds to take your equipment hassle free.
- Jack Klose Jr. (@Trailrated77) reported
Don't believe the reply below. @GetSpectrum @Ask_Spectrum still will not resolve the issue. I moved 6 phone lines over, and asked for unlimited. they gave me by the gig service, and will not fix it. Now I'm paying more than I would with @Verizon . Total scam.
- silenced opposition (@Winger1500gl) reported
@LtGovHusted @JonHusted It's funnyI live here in Cambridge Frontier had internet here then they discontinued it because they didn't have enough customers Now @GetSpectrum is pulling lines thru here as if it's they're our savior. It's so damn expensive there's no point getting. I'll stick to my phone
- patrick sarabia (@pjgsarabia2) reported
@Ask_Spectrum is there a service outage?
- Laurence Smith (@dr4sight) reported
@Ask_Spectrum my dvr works fine except channels in the 300s often are static-y and freeze up. Any help.
- Daniel Bremmer (💿,🚴) (@danieldantastic) reported
@Ask_Spectrum I did that after rebooting my modem and router, but you didn't know there was an outage yet.
- OffBrandEddieMurphy (@BigBoiDonDon) reported
@Ask_Spectrum My router was unplugged i was panicking my bad
- Maechie 🐈 (@Maechies) reported
thanks @GetSpectrum for having an outage right literally before severe weather hits 😭😭😭
- allen 🌻 (@allengu) reported
at this point i'm convinced @GetSpectrum will call and send me mailers asking me to upgrade to their TV + phone service long after i've died
- Shark Pog (@SharkPo46593182) reported
@Ask_Spectrum fix your ******* wifi
